Spinsy Privacy Policy

At Spinsy Casino, we respect your privacy and are committed to protecting the personal data you share with us when you play at Spinsy. This Privacy Policy explains how we collect, use, store and safeguard your information when you access spinsy.com, register an account, make a deposit, or use any of our services. By creating an account with Spinsy Casino, you confirm that you have read and understood this policy and agree that we may process your data as described below.

Information We Collect

Here at Spinsy, we collect several categories of information to verify your identity, process payments and comply with our legal obligations. When you register for a Spinsy casino account, we ask for personal details, and as you continue playing, our systems automatically log additional technical and behavioural data.

  • We collect registration information such as your name, date of birth, email address, phone number and residential address
  • We gather identity verification documents, including proof of identity and proof of address, during our KYC checks
  • We record payment information related to your deposit methods, including card, bank transfer, Revolut, MiFinity, Skrill and cryptocurrency transactions
  • We track your gaming activity, including games played, wagers placed, deposits, withdrawals and bonus usage
  • We log technical data such as IP address, device type, browser information and login timestamps
  • We collect communication records when you contact our support team via live chat, email or Telegram

Cookies and Tracking Technologies

Our Spinsy platform uses cookies and similar technologies to remember your preferences, keep you logged in, and understand how you interact with our games and promotions. You can manage your cookie preferences through your browser settings, though disabling certain cookies may affect your experience on Spinsy Casino.

How We Use Your Data

We use the information we collect for a range of operational, legal and marketing purposes. Our Spinsy Casino team relies on this data to deliver a secure, personalised gaming experience and to meet our regulatory responsibilities.

  • We use your data to create and manage your account, including Spinsy casino login and authentication
  • We process your information to verify your identity and prevent fraud, underage gambling and money laundering
  • We use your details to process deposits and withdrawals, including applying our withdrawal limits and VIP tier benefits
  • We analyse your gaming activity to administer the Spinsy casino welcome bonus, VIP Elite Club rewards, and other promotions
  • We send you service updates, promotional offers and newsletters where you have given us consent, including notices about any current spinsy bonus code or spinsy promo code offers
  • We use aggregated data to improve our games, website performance and customer support services

Legal Basis for Processing

We at Spinsy process your personal data on several legal grounds, including the performance of our contract with you, compliance with legal and regulatory obligations, our legitimate business interests, and, where applicable, your consent. Where we rely on consent, for example for marketing communications, you may withdraw it at any time by contacting us.

Sharing Your Information

We do not sell your personal data. However, our Spinsy Casino operation may share information with trusted third parties who help us run our services, including payment processors, identity verification providers, regulatory authorities, and IT service providers. We require all such partners to protect your data in accordance with applicable data protection laws.

  • We share data with banks and payment providers to process your deposits and withdrawals
  • We disclose information to regulatory bodies and law enforcement where legally required
  • We share limited data with marketing and analytics partners to improve our promotions and Spinsy casino bonuses
  • We may transfer data to affiliated companies within our corporate group for administrative purposes

International Data Transfers

Because Spinsy Casino serves players across Australia, France, Canada, New Zealand, South Africa, and various Latin American and European markets, your data may be transferred and processed in countries outside your country of residence. Whenever we transfer your data internationally, we take appropriate steps to ensure it remains protected to a standard consistent with this policy.

Data Retention

We retain your personal data for as long as your account with Spinsy remains active, and for a further period afterwards as required by applicable gambling regulations, tax laws and anti-money laundering obligations. Once these retention periods expire, we securely delete or anonymise your information.

Your Rights

Depending on your jurisdiction, you have certain rights regarding the personal data we hold about you. Our Spinsy casino team is committed to honouring these rights promptly and transparently.

  • You have the right to request access to the personal data we hold about you
  • You may ask us to correct inaccurate or incomplete information
  • You can request that we delete your data, subject to our legal retention obligations
  • You may object to or restrict certain types of processing, including direct marketing
  • You have the right to request a copy of your data in a portable format
  • You may lodge a complaint with your local data protection authority if you believe we have mishandled your information

Account Security

We use industry-standard encryption and security protocols to protect your data from unauthorised access, loss or misuse. You play an important role in keeping your Spinsy casino login credentials confidential, and you should never share your password with anyone. If you suspect unauthorised access to your account, please contact our support team immediately.

Restricted Jurisdictions

Spinsy Casino does not accept registrations or deposits from residents of certain excluded jurisdictions, as outlined in our General Terms and Conditions. If we determine that your account was opened from a restricted territory, we reserve the right to suspend your account and process your data solely for compliance and administrative purposes.

Children's Privacy

Our services are strictly intended for individuals who meet the legal gambling age in their jurisdiction. We do not knowingly collect personal data from minors, and any account found to belong to an underage individual will be closed immediately, with funds handled in accordance with our terms.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology or legal requirements. We encourage you to review this page periodically. Continued use of Spinsy Casino after any changes indicates your acceptance of the revised policy.

Contact Us

If you have any questions about how we collect, use or protect your personal data, or if you wish to exercise any of your data protection rights, please reach out to our support team at support@spinsy.com or through our 24/7 live chat. We at Spinsy are always ready to assist you with any privacy-related concerns.