Spinsy Casino Terms and Conditions

Welcome to Spinsy Casino. These Terms and Conditions govern your use of our website, spinsy.com, and all services we provide, including our casino games, live dealer tables, sportsbook and promotions. By creating an account, you confirm that you have read, understood and agree to be bound by these terms. If you do not agree, you must not use our services.

Who We Are and Eligibility

At Spinsy, we provide an online gambling platform offering slots, live casino, table games and sports betting to players in Australia, France, Canada, New Zealand, South Africa and a wide range of Latin American and European markets. Our Spinsy Casino platform is available in 16 languages across 28 locales, so most players can navigate our site in their preferred language. To open an account with us, you must be at least 18 years old, or the legal gambling age in your jurisdiction, whichever is higher.

We do not accept registrations or deposits from residents of certain excluded jurisdictions, including Afghanistan, Armenia, Belarus, Belgium, Bulgaria, China, Curacao, Cyprus, Denmark, Estonia, Georgia, Greece, Iran, Iraq, Israel, Lithuania, Malta, Moldova, Myanmar, Romania, Russia, North Korea, the Netherlands, Sweden, Ukraine (including Crimea), the United Kingdom, the United States of America, Cote d'Ivoire and the Netherlands Antilles. We also restrict all promotions for residents of Armenia, Tunisia, Bosnia and Herzegovina, Indonesia, Georgia and Malaysia, even where general account access is permitted.

Account Registration and Verification

When you register at Spinsy Casino, we require accurate and truthful personal information. We reserve the right to verify your identity, age and address at any time, and we may suspend your account until verification is complete. You agree to keep your login credentials confidential, and we at Spinsy will not be liable for losses arising from unauthorized access caused by your failure to protect your account.

• We require one account per player, household and device
• We may request identification documents before processing withdrawals
• We reserve the right to close or suspend accounts that breach these terms
• We may request proof of payment method ownership for deposits and withdrawals

Deposits and Withdrawals

Our Spinsy Casino platform supports a wide range of deposit and withdrawal methods, including cards, bank transfer, Revolut, MiFinity, Skrill and numerous cryptocurrencies such as Bitcoin, Ethereum, USDT and Litecoin. Minimum deposits start from EUR 10 for cards and bank transfer, EUR 20 for most crypto, and EUR 60 for Bitcoin, with equivalent thresholds in AUD and other supported currencies. We process withdrawals using the same range of methods, with limits varying by currency and VIP level.

Our withdrawal limits are tied to a five-level VIP ladder, with daily and monthly caps determined by your activity over the preceding 90 days. We allow a maximum of three pending withdrawal requests at any time. Before approving a withdrawal, we require that you meet a minimum monthly wagering threshold and that deposited funds have been wagered at least once. If this rollover requirement is not met, we may cancel your winnings and retain 10% of your last deposit, or 15% if funded by card or bank transfer.

We process withdrawal requests within three business days, and our financial department operates Monday to Friday, 06:00 to 17:00 GMT. Payment timing after approval depends on the method selected, and we reserve the right to set individual schedules and transaction limits per withdrawal method and account level.

Bonuses and Promotions

Here at Spinsy Casino, we offer a Casino Welcome Bonus of 100% up to EUR 500 plus 200 free spins, subject to a minimum qualifying deposit and a 35x wagering requirement on the combined bonus and deposit amount. Free spin winnings carry a 40x wagering requirement. Wagering must be completed within 10 days of activation, or the bonus and any related winnings will be forfeited. We also provide a Sport First Deposit Bonus, weekend and weekly reloads, daily and live cashback offers, and VIP cashback tiers for qualifying players.

• We credit free spins in batches of 20 per day over 10 days, each expiring within 24 hours if unclaimed
• We cap the maximum bet while a bonus is active according to your currency
• We limit winnings released from a casino bonus to 10x the initial bonus amount
• We do not accept Neteller or Skrill deposits as qualifying for the welcome bonus

Our bonus terms require that you claim the welcome bonus before placing any bets with your qualifying deposit. Any withdrawal request made before claiming, or after activation but before wagering is complete, will void the bonus. We do not allow bonuses to be combined, and any no-deposit bonus we issue carries a 40x wagering requirement with a maximum withdrawal of 5x the bonus amount.

Games, Odds and Fair Play

Spinsy Casino offers over 13,900 games from 129 providers, including slots, live dealer tables, jackpot games, table games such as blackjack, roulette, craps and baccarat, and a full sportsbook with live betting. We use independently tested random number generators and live studio feeds to ensure fair outcomes. In the event of a technical error, malfunction, or incorrect payout due to a software or game fault, we reserve the right to void the affected bets or winnings.

Responsible Gambling and Limits

We at Spinsy are committed to promoting responsible gambling. You can request deposit limits, loss limits, time-outs or self-exclusion through our customer support team at any time. We encourage you to gamble only with funds you can afford to lose and to treat our games as entertainment rather than a source of income.

Liability and Disputes

Our services are provided on an "as is" basis. We are not liable for losses arising from internet connectivity issues, third-party payment provider delays, or circumstances beyond our reasonable control. Any disputes regarding your Spinsy Casino account should first be raised with our customer support team via live chat or email, available 24/7, before escalating to any external body.

Changes to These Terms

We may update these Terms and Conditions periodically to reflect changes in regulation, our services, or our promotions. We will post the revised terms on our website, and your continued use of Spinsy after changes take effect constitutes acceptance of the updated terms. We recommend reviewing this page regularly to stay informed.

Contact Us

If you have questions about these terms, our bonuses, or your account, you can reach our support team at support@spinsy.com, through our 24/7 live chat, or via our Telegram channel. Our Help Centre also provides answers to common questions about registration, deposits, withdrawals and promotions.